FemtoMed
Iletisim

Contact Form

Contact Form

You can fill out the form below to reach us.

Phone

+90 266 502 5100

Email

info@femtomed.com

Address

Altınova Mah., Zübeyde Hanım Cad., No: 87/A, Ayvalık/Balıkesir

Technical Support

Technical Support

Our Technical Service Process Management

Our technical service department, certified with TSE 12426 Service Location Qualification and After-Sales Services Qualification Certificates, provides 24/7 uninterrupted service with its experienced engineering staff and comprehensive spare parts inventory.

1

Support Request and Initial Contact

We receive your support request through our 24/7 active technical support line and technical service form on our website, directing our expert team as soon as possible with our prioritization system.

2

Technical Analysis & Evaluation

Our certified engineering team conducts detailed technical analysis according to protocols specifically developed for EndoWash series devices and creates a solution plan.

3

Solution and Spare Parts

Thanks to our extensive spare parts stock management maintained at our production facilities in Turkey, all needed parts are supplied immediately and the repair process is initiated.

4

On-site Support and Control

Our experienced technical team performs all necessary repairs and maintenance on-site. Quality control tests are applied after each intervention to verify that the device is operating at optimal performance.